|Company Name||Voxx Electronics Corporation|
|Location||New York, NY|
|Date Posted||February 1, 2017|
Our client, a well known Voxx Electronics company, is looking for a customer-oriented service representative to provide information to our inside and outside customers, and to resolve any emerging problems that our clients might face with accuracy and efficiency.
Process incoming orders, RA's, credit memo's accurately, in a timely and efficient manner according to the customer service processes
Demonstrates problem-solving abilities to resolve in-house and client issues in a timely manner
Provide customer service for both internal and external customers by giving status of order, tracking information, pricing, etc.
Answer incoming calls received from receptionist and direct line
DESIRED SKILLS AND EXPERIENCE:
Enjoys customer service
Strong customer service and data entry experience
Attention to detail
Experience in AIMS and Excel is required
Ability to multi-task, prioritize, manage time effectively and function in a fast paced environment
Outstanding organizational skills and excellent attention to detail as demonstrated in accurate order entry and ability to recall specific facts / processes quickly and efficiently
Must be a true team player, personable, professional and flexible